About Emmanuel Ocibo

  • Academic Level Master’s Degree
  • Salary 3050000
  • Gender Male
  • Industry Technology
  • Experience 8-10 years
  • Viewed 16

About me

Accomplished IT support Analyst with a strong background IT support provision across public and private sector organizations as well as extensive infrastructure project experience.
With broad ranging IT support experience coupled with a robust understanding of IT infrastructure and environments within large organizations, I confidently deliver support solutions that ensure optimal levels of IT service performance and swift resolution of issues and queries. Highly qualified with Cisco, Microsoft and ORACLE certifications, I possess a deep technical knowledge across business systems including hardware, software, networking and change methodology

Education

  • 2021 - 2024
    Uganda Martyrs University

    Masters in Information Systems

    IT project management, Data mining and process mining, Advanced database management, Programming with VB.net, Financial Management, Research, Consultancy skills,

  • 2024 - Present
    Uganda Management Institute

    Post graduate Diploma in Monitoring and Evaluation

    Data analysis, M&E perspectives, Quantitative methods, Research, Management skills, Project planning, Management Information Systems, Sustainable development,

  • 2008 - 2011
    Uganda Christian University

    Bachelor of Science in Information Technology

    IT project management, Website design, Databases System analysis and design, Statistics, System Administration, Computer Architecture

  • 2018 - 2018
    Makerere University

    ORACLE Databases

    Database, SQL

  • 2018 - 2019
    Makerere University

    CCNA Security

    Networking, Protocols, Cyber Security, Server/Router configurations

Experience

  • 2023 - 2024
    BRAC Uganda

    Digital Health Technical lead

     Leading management and coordination of fieldwork activities and training.  Monitoring and evaluation of project progress and handling any issues that arise.  Assigning tasks to internal teams and managing schedules.  Monthly and Quarterly progress reporting to donors  Creating and maintaining comprehensive project strategic planning,  Technical support of the IT gadgets/hardware in the field (smartphones, laptops, printers, servers).  Technical Software support (training, upgrades and design)  Software refresher training to VHTs especially on new upgrades  District support and engagement on VHT performance

  • 2019 - 2022
    BRAC Uganda

    Regional IT Officer

     M-health application Service provider engagement on Application field implementation.  Manage our cloud space/ database with Amazon web Service (AWS)  Workflow design/development and modification for the community health toolkit.  Leading and implementing all software upgrades in the field for smooth transitions.  Participating in weekly (Thursdays) government aided digital health technical working groups  Software and hardware support at the different regional offices using an asset management tool called the Asset register.  General IT Applications support throughout the seven regions on all projects, mostly the AIM project.  Field IT project management.  Engaging all stakeholders on understanding our digital health initiatives and presentations.  Digital / M-health application training for both BRAC aided community Health workers and government aided Village Health Teams on digital reporting to the DHIS2.  Troubleshooting network challenges and ensuring that network performance remains optimal.  Solve day to day Application issues faced by users, by interfacing them in the field.  Ensured that all backups were carried out and that all data was safe and secure  Leading and coordinating and implementing activities as stated in the scope of work.  Data management, back-end management, extraction and analysis for donor reporting.  Provide technical specifications and requirements for the purchase of IT gadgets for field use.  Supporting the government aided VHTs on financial inclusion initiatives requiring mobile wallets.  Participation in proposal writing for more IT innovations.

  • 2016 - 2019
    BRAC Uganda

    Regional IT Officer

     Training and supporting community health promoters in the use of the M-Health Application I trained over 4100 BRAC aided community health promoters across Uganda.  Training and Supporting the Health Management Information System. This System was used across the entire country by the Health Program. I trained over 130 staff an across the country.  Weekly performance reporting on community health promoter Application usage and performance in Kampala and Gulu region.  Troubleshooting network challenges and ensuring that network performance remains optimal.  Solve day to day Application issues faced by users, by interfacing them in the field.

  • 2012 - 2016
    National Fisheries Resources Research Institute (NARO)

    IT Technician

     Routine Computer System Administration and on a day-to-day basis  Database development, design, and management  Graphics design of scientific research papers, press releases and posters for the scientists.  Implementing computer and LAN security, installing firewalls, and monitoring the network traffic.  Day to day ICT User support both physical and remote support using tools like Team viewer.  Website design, management, and update. Reviewed and changed the look every year.  The internal electronic board development and management. This was an internal system to ease file sharing within the organization.  Video editing for short scientific documentaries. Four edited by me are on YouTube under the climate change project.  Linking/interfacing with ICT service providers like Airtel, the web hosts, etc.  Hardware and Software repairs and maintenance daily.  Local area network (LAN) management, controlling users, load balancing, etc.  Training and supervising IT Interns, editing reports etc. I was the field placement coordinator for the department.  Internet and application Server management and configuration

  • 2024 - 2024
    Norwegian Refugee Council

    Enumerator Supervisor

    Supervision, Analysis and reporting Data Quality Assurance

  • 2024 - Present
    B&B TECH

    Partnerships Manager

    Cloud computing support and management, (IAAS, SaaS), Backup and security consultancy, Hardware and Software, Data Management.

Expertise

Digitization
Hardware, Software management
Management
Database management, Data extraction and Analysis
System Analysis and Design
Programming
Project Management
Monitoring and Evaluation
Analytical Skills
Cloud management
Video Editing

Languages

English
Proficient
Acholi
Intermediate
Lusoga
Intermediate
Luganda
Intermediate
Kiswahili
Beginner
Langi
Beginner
Runyankole
Beginner

Portfolio

Honors & awards

  • 2019

    Most innovative and Supportive staff

    This was from a team building activity where people were tasked to vote for the above, I emerged to be the winner beating 7 other IT Officers countrywide. It seems simple but meant a world to me. It was the turning point in my career and started achieving greater things.

Skills

ADOBE ILLUSTRATOR Excellent interpersonal skills from senior officials to support staff

Leave Your Review

  • Overall Rating 0
 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.