Governance and Social Accountability Coordinator

Full time @World Vision in Management
  • Post Date : June 19, 2024
  • Apply Before : June 25, 2024
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Job Detail

  • Career Level Manager
  • Experience 5 Years
  • Gender Both
  • Industry Administration
  • Qualifications Degree Bachelor
  • Job Type Full time

Job Description

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.


Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!


Key Responsibilities:



World Vision Uganda (WVU) is a Christian relief, development, and advocacy non-government organization dedicated to working with children, families, and communities to overcome poverty and injustice. We currently work in 43 districts and have 48 Area Programmes implementing projects in health & nutrition, water, sanitation & hygiene (WASH), livelihoods & resilience, education, and child protection. World Vision (WV) is committed to the protection of children and adult beneficiaries from exploitation and abuse and will not employ people whose background is not suitable for working with these beneficiaries. All employment is conditioned upon completing all applicable background checks, including criminal record checks where possible.

We seek a qualified and passionate individual willing to share our vision and join the team in the following role.


Position: Governance and Social Accountability Coordinator

Report to: Associate Director, Advocacy

Location:  Kampala


Advert Start Date: 17th June 2024

Advert End Date: 24th June 2024


Purpose of the position:

To strengthen World Vision Uganda’s Local Governance and Social Accountability Programmes through strategic guidance to relevant teams, capacity strengthening, resource mobilization efforts, evidence-based advocacy, partnership, and networking.  The job holder will provide technical support and guidance to the Clusters/Area Programmes in the different regions to effectively utilize the Citizen Voice and Action Social Accountability Approach for improved service delivery in WVU areas of operation. Working closely with relevant teams and partners, the job holder shall provide strategic direction on strengthening social service delivery and accountability through the utilization of citizen-generated data to inform WVU’s policy positions at the local district and national level


Key Outputs/Responsibilities.

Provide strategic and technical guidance on design implementation and monitoring of social accountability programs within their APs/clusters.

  • Improved integration of the Citizen Voice and Action approach across the different programs
  • Empowered communities engaged & influence duty bearers to improve service delivery
  • Responsive and accountable Local Government Institutions established


  • Support the integration of CVA in programme and project designs including annual Area Operation Plans
  • Define or review policy standards for Health Education Child Protection Resilience and Livelihood programme
  • Provide backstopping support to teams during the implementation of the different CVA phases to ensure fidelity of programme delivery
  • Generate technical guidance  to support staff in the planning of CVA interventions in programmes and/ or projects
  • Actively engage in technical programme reflection meetings and provide updates on CVA interventions
  • Monitor progress on implementation of action plans from the different area programmes utilization of the CVA database by relevant teams
  • Map all projects utilizing the CVA model and routinely support project staff to deliver the CVA model with fidelity
  • Strengthen linkages between CVA and WVU flagship  national Campaign


Develop & deliver capacity enhancement plan for staff and partners in CVA and policy advocacy for both development and humanitarian

  • Capacity Development Plan produced and reviewed on an annual basis
  • WVU staff and partners equipped with advocacy knowledge and skills
  • Staff are actively engaged and influence policy changes at the local & national level


  • Generate a capacity-building plan to strengthen staff and partner capacities in social accountability programmes including
  • Conduct training for staff and partners in CVA programme approach
  • Host virtual CVA clinics to address any emerging challenges and/ or gaps in the use of the CVA model
  • Actively engage the CVA Community of Practice  and position WVU’s CVA profile within the WV partnership
  • Organise physical and/ or virtual learning sessions to support peer-to-peer learning
  • Support the establishment of a CVA champion mechanism to enhance CVA programming  in different Clusters or APs
  • Conduct tailored training for each technical programme in policy and budget advocacy


Nurture and strengthen strategic partnerships, lobby, and influence service delivery for the well-being of children and their families

  • District-level coalitions and relationships with local governments strengthened towards improved service delivery
  • Linkages between local and national advocacy enhanced
  • Faith & Cultural leaders actively engaged in policy influence
  • Undertake a comprehensive mapping of district-based networks and/or coalitions and position WVU to engage and influence the networks
  • Support field teams to host dialogues in partnership with district networks to influence child well-being priorities
  • Actively engage with teams at national level and create opportunities for linkages between local and national-level advocacy
  • Support teams to actively involve and engage faith and cultural leaders in CVA programme interventions


Document and generate evidence to influence policy change at local and national level including the WVU programme and project designs

  • Ensure that CVA community gathering data is  updated into the Global CVA database in a periodic & timely manner
  • Best practices and learning experiences documented and shared routinely
  • Progressive reports on the implementation of action plans generated and shared with relevant teams
  • Citizen-generated data is utilized to support advocacy at local and national level
  • National point person & administrator for the CVA database  ensuring that staff and partners have access, and ensure staff are trained and equipped with relevant skills & competencies required to utilize  and update the database.
  • Leverage evidence generated through CVA and the CVA database  to develop knowledge products such as issue briefs, and policy statements  informing  programme  designs and policy influence at different levels
  • Support teams to track and hold duty bearers accountable for the commitments made towards improving service delivery
  • Work with the relevant functions to produce policy briefs for local and national engagements
  • Support documentation of lessons learned, best  practices, and experiences relating to CVA


Provide technical support to resource mobilization & acquisition functions and strategically position World Vision for advocacy and external engagements

  • Advocacy-related funding concepts & proposals generated
  • WVU recognized and approached as a credible partner for social accountability programming
  • Increased number of projects with CVA models secured 
  • Support the integration of the CVA model into funding opportunities that are advocacy-related
  • Generate data and disseminate to relevant teams to support the design of programmes and or projects
  • Effectively engage and market the CVA model including its impact on communities during advocacy and external engagements at the local and national level



Qualifications: Education/Knowledge/Technical Skills and Experience.



  • A University Degree in Development Studies, law, and other related courses in the Humanities
  • A postgraduate training in a related discipline will be an added advantage.


  • A minimum of 5 years’ experience in policy analysis and influence, budget advocacy, and stakeholder engagements, including partnership and coalition building at local and national levels.
  • Demonstrate ability to mobilize, influence, network and collaborate with relevant national-level stakeholders including MDAs, NGOs Faith and Cultural Institutions.
  • Experience with planning, coordinating, and supporting policy engagements at the national and district level
  • Experience in project design and management would be an added advantage.


Technical skills

  • Research and policy analysis
  • Technical writing  and documentation
  • Data Analysis & Evidence Curation
  • Strong advocacy and communication skills,
  • Strong collaboration and networking skills
  • Training and facilitation skills

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