ORGANISATION OVERVIEW & ROLE PURPOSE
Plan International is an independent development and humanitarian organization that advances
children’s rights and equality for girls. We believe in the power and potential of every child. However, this
is often suppressed by poverty, violence, exclusion and discrimination, and it is girls who are most
affected.
Working together with children, young people, our supporters and partners in more than 70 countries
across Africa, Asia and the Americas, Plan International’s purpose is to strive for a just world that
advances children’s rights and equality of girls. We support children’s rights from birth until they reach
adulthood. We enable children to prepare for – and respond to – crises and adversity. We drive changes
in practice and policy at local, national and global levels using our reach, experience and knowledge.
The Sponsorship Officer is responsible for supporting the Sponsorship Coordinator and the Programme
and Sponsorship Team Lead in providing efficient and adequate support to field operations. The job
holder contributes towards achievement of PIU’s Sponsorship programme Key Performance Indicators
(KPIs) and contributes to ensuring effective linkages with the Country Office, National Offices (NOs) and
other stakeholders.
ROLE DIMENSIONS:
Child Sponsorship is a critical component of PIU’s strategy and it is, therefore, essential for the
Sponsorship systems to be managed effectively. The job provides valued administrative support to Field
teams so that they are able to deliver against PIU’s sponsorship commitments, policies, and procedures.
The role has a significant quality assurance component, ensuring that communications between
sponsored children and their sponsors are appropriate, timely, and in line with quality standards. In
addition, the Sponsorship Officer ensures that the sponsorship data entered into the child data system is
complete, accurate, and timely. The position is not responsible for managing a budget.
While this position is mostly office based, the holder requires very good communication and team work
abilities to be able to effectively deliver on the job. The post holder must demonstrate ability to solve
problems in a very prompt and professional manner. The post holder also ensures adherence to
business rules of sponsorship as well as policies and procedures in the execution of their role while
promoting a culture of delivering results, both short and long term.
Level of contact with children
The role requires occasional physical interaction with children

Key result areas:
KRA 1: Sponsorship Commitments and Caseload Management
Input required data into Sponsorship Corporate Systems ensuring that it effectively supports attainment
of sponsorship communications KPIs
1.1 Ensure enrolment of new SCs is completed in child data with quality photos within five days of
enrolment
1.2 Open and properly label files for new SC enrolment immediately
1.3 Process Welcome and Greetings Communications (WGCs) by proof reading a sample of 20% for
quality checks, scanning, encoding, uploading and emailing all WGCs to NOs
1.4 Enter accurate and correct SCUs/SCIs data in the system and perform quality checks on a sample
of 40 percent of SCUs/SCIs submitted
1.5 Process all duly approved SC cancellations and ensure cancellation questionnaires are filed
appropriately and timely
1.6 In line with Plan International commitment, ensure timely processing of data in sponsorship
systems with zero backlog of all types of sponsorship communications submitted by frontline
Staff
1.7 File all SC Data – copies of CMSC and cancellation questionnaires, original SCIs/SCUs both in
hardcopy and electronic form
KRA 2: Sponsorship Communications
Support the production of Quality Sponsorship Communications (letters and gifts) in line with the
sponsorship commitments:
Process incoming communications:
2.1 Ensure that all acknowledged sponsor mails and gifts are timely handed over to Programme Officers
for distribution to SCs
2.2 Ensure that sponsor addresses and any inappropriate content do not reach frontline staff,
volunteers, and/or SCs for safeguarding purposes
2.3 Work with the sponsorship coordinator and sponsorship communication officer in acknowledging
receipt and dispatch of gifts
Process SC communications in accordance with established business rules and procedures;
2.4 Proof read (not less than 20%) scan, encode, and email all SC/sponsor digital communications to
NOs on a weekly basis so as to meet the requirements of commitment #6 and #7
2.5 File all copies of SP/SC letters and correspondences in their respective SC files
2.6 Develop and implement a tracking system to ensure that all correspondence is dealt with in an
appropriate and timely manner
2.7 Ensure timely processing of National Office Inquiries (NOIs), SCCDRs and cancellations as
assigned by the supervisor.
KRA 3: Community Engagement
Support implementation and monitoring of Child participation in sponsorship activities in line with the
business rules (5% LOE)
3.1 Support capacity enhancement of frontline staff and volunteers in child engagement to produce
quality communications
3.2 Support implementation of quality & age appropriate SC activities e.g letter writing at the child

participation centres
3.3 Provide support in Community engagement and sensitizations on Sponsorship model and
approaches
3.4 Verify existence of SCs/ SC family members in child data as required by program staff
3.5 Participate in engaging children and community members to produce quality and timely Sponsorship
Program Area Reports (SPAR)
3.6 Support tracking and monitoring of SC (home visits) and SC participation and summarize key
findings/recommendations to inform programming
3.7 Support coordination of individual sponsor and group visits to SC families or communities
3.8 Support case management of SCs at any of the stages of identification, reporting, case verification,
response, and follow up
3.9 Proactively provide necessary SC data to PA staff for effective planning, implementation, and
reporting of sponsorship and programme activities.
KRA 4: Quality Assurance & Risk management
Ensure quality assurance, control mechanisms, and risk management procedures of sponsorship
communications are adhered to;
4.1 Adhere to quality assurance controls in sponsorship communications in line with business rules
4.2 Support capacity enhancement of staff and volunteers in quality production of communications
including SC participation initiatives
4.3 Review all sponsor/SC communications and media products (photos and videos) and discard
inappropriate content or correspondences in line with business rules
4.4 Ensure all SC files contain signed parental consent to participate in Plan’s the sponsorship
programme
KRA 5: Safeguarding, Gender Equality & Inclusion
Ensure that Plan International’s global policies for Safeguarding Children and Programme Participants,
Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of
the policy including relevant Implementation Standards and Guidelines as applicable to their area of
responsibility. This includes, but is not limited to ensuring staff and associates are aware of and
understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC),
their relevance to their area of work, and that concerns are reported and managed in accordance with
the established procedures.
ROLE REQUIREMENTS:
Qualifications
Minimum is a Diploma in Information Technology, Computer Science, Information Systems and
Statistics, Social Sciences, Development studies, Business Administration or any other related field.
2 years of experience and knowledge in data entries, analysis, data base management and reporting.
Experience in usage of multi- media tools e.g. photo capturing, editing, photo encoding and quality
assurance is an added advantage
Leadership Competencies
Myself as a Leader

Behaves in line with our values, bringing energy and commitment to the task of safeguarding girls,
children, young people, vulnerable adults and colleagues; constructive and optimistic in facing
challenges and change.
Lasting Impact
Focuses effort where it will make the best contribution to PIU’s purpose and strategic goals; takes the
initiative to find new and better ways of doing work.
Open & Accountable
Understands and adheres to the policies, processes, practices and standards relevant to own work;
honest and efficient in use of resources, including own time.
Work Well Together
Acts as a good team player, communicating effectively and being open and supportive towards those
around them; is aware of the potential impact of their behaviour on others and makes sensitive choices.
Inclusive & Empowering
Collaborates with team members, colleagues and partners in an active and engaged manner; shares
information, experience and ideas with the aim of helping or empowering others.
Skills & Knowledge
Takes responsibility for own performance and development: reflecting, seeking and listening to
feedback, learning from mistakes, finding people or resources to help them learn, keeping knowledge
and skills up to date.
Critical Business Management Competencies
Good understanding of broad trends in the development and humanitarian sector and key external
organisations relevant to the [thematic area of job].
Good track record of planning and organising work effectively; managing time to deliver results against
agreed priorities, objectives and quality requirements, to time and within budget.
Good analytical skills as required to obtain and process information and numerical data from a range of
sources and use the insights gained to inform decisions or communications.
Good understanding of key risk-related policies, procedures and standards, (for instance, good practice
in Child and Youth Safeguarding and Protection; Gender, equality and inclusion; Counter fraud; Safety
and Security); solid track record of compliance
Strong written and spoken communication skills, especially in English language, with an ability to
effectively adjust content and presentation to suit varied audiences internally and externally, to get key
messages across.
Good teamworking skills, including an ability to listen well to others, appreciate viewpoints, and respond
positively to diversity.
Critical Technical Competencies
Good Computer skills in Windows, MS Excel, Word, publisher and power point, MS Access and Data
analysis tools.
Proven skills in photography and videography
Highly developed interpersonal and communication skills
Knowledge and Experience in Database management and report generation and analysis
Must demonstrate ability to generate and utilise digital images
Has experience in troubleshooting, Basic backup and recovery procedures for corporate systems.

Important Notice:                                               

• No payments are required for this application process.
• If you need assistance, ask for help in the whatsApp group.
• If you do not have a whatsApp group for the latest job updates, CLICK HERE TO JOIN