Collections Supervisor-Civil Servants Loans Product (1 Position)
Full time @Platinum Credit (U) Ltd posted 2 hours ago in Finance Shortlist Email JobJob Detail
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Job ID 20340
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Finance
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
POSITION: Collections Supervisor-Civil Servants Loans Product (1 Position)
COMPANY: Platinum Credit (U) Ltd
LOCATION: Mbale
Job details:
The overall job purpose: Recovering civil servant loans through loan booking, payments, and continuous
follow-up of non-performing accounts via calls and payroll resubmissions to ensure efficient collections and
good customer service.
Key duties/responsibilities:
Enforce the implementation of the Delinquency Escalation Process on every delinquent account.
Effect loans on payroll by following up with the branches on data capture and availability of all
necessary documents to support the process.
Collect and submit deduction schedules on a monthly basis to enable reconciliation and posting of
payments in a timely manner.
Identify accounts that have not received a payment and cause for the payment to be made by the vote
or customer.
Identify accounts that are due for re-issuing and cause for the same.
Identify accounts that are deceased and claim the balances from the Insurance company within 30
days.
Monitor all the active accounts through manual counterchecking with the physical schedules to
ensure that all disbursed loans receive a receipt to improve on performance and attain the
departmental set objective on collection efficiency.
Monitor and follow up on Non-Performing Loans to confirm reasons for non-performance from the
employer and influence management decision making.
Prepare and ensure all feedback from the employer is captured in the system for future reference and
analysis reports preparation.
Required Qualifications and Work Experience:
Degree in a relevant field.
Excellent Computer knowledge.
Excellent numerical and analytical skills.
Excellent interpersonal and communication skills.
Important Procedure
- Click the GREEN BUTTON “APPLY FOR THE JOB“
- You will be re-directed to the Source/Application Procedure.
- Read the Job description attached.
- Apply using the Instructions Provided.
Disclaimer Notice:
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