Client Service Officer
Full time @Fast Cleaners Limited posted 1 hour ago in Management Shortlist Email JobJob Detail
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Job ID 20919
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Career Level Manager
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Experience 3 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
About Us
Fast Cleaners Ltd is a professional cleaning and facility management company committed to delivering reliable, high-quality, and affordable cleaning solutions for homes, offices, commercial buildings, institutions, and industrial spaces.
Our services include:
- Deep Cleaning Services
- Office & Commercial Cleaning
- Post-Construction Cleaning
- Roof Tiles Cleaning
- Carpet & Upholstery Cleaning
- Fumigation & Pest Control
- Landscaping & Compound Maintenance
- Floor Care & Maintenance
- Move-in & Move-out Cleaning
- Paver & Concrete Surface Cleaning
- Facility Support Services and management
We pride ourselves on professionalism, customer satisfaction, innovation, integrity, and operational excellence while maintaining a clean, safe, and healthy environment for our clients.
WE ARE HIRING
Fast Cleaners Ltd is inviting qualified, hardworking, and motivated individuals to apply for the following positions:
Roles & Responsibilities
- Receiving and responding to customer inquiries through phone calls, WhatsApp, email, and social media platforms.
- Handling client complaints and ensuring quick resolution of issues professionally.
- Maintaining good relationships with existing and potential clients.
- Scheduling cleaning appointments and coordinating service requests with operations teams.
- Following up with clients after service delivery to ensure customer satisfaction.
- Preparing quotations, invoices, and service agreements for clients.
- Keeping accurate records of customer interactions and service history.
- Assisting in client onboarding and explaining company services and packages.
- Supporting sales and marketing teams in lead generation and customer retention activities.
- Monitoring customer feedback and suggesting service improvement strategies.
- Coordinating with supervisors to ensure timely and quality service delivery.
- Managing customer databases and updating CRM records.
- Promoting company services and upselling additional cleaning solutions to clients.
- Preparing periodic customer service and client engagement reports.
- Ensuring professionalism and excellent customer experience at all times.
How to Apply
- Interested candidates are encouraged to submit their applications and updated CVs to Fast Cleaners Ltd by uploading below.
- Only shortlisted candidates will be contacted.
- Deadline: 30th May 2026
Important Procedure
- Click the GREEN BUTTON “APPLY FOR THE JOB“
- You will be re-directed to the Source/Application Procedure.
- Read the Job description attached.
- Apply using the Instructions Provided.
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- No payments should be made during the application process.
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Application ends in 14d 9h 43min
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