Communications Officer
Full time @Q-Sourcing Servtec posted 6 days ago in Finance Shortlist Email JobJob Detail
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Job ID 22407
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Human Resource
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client Ripple Effect in the NGO Sector, we are looking for 3(three) competent, skilled, and experienced COMMUNICATION OFFICERS
| Job Title | Communications Officer | ||
| Department/Team | Programes – Youth Economic Empowerment through Livestock Development (YEELD) | ||
| Job Family | CCS – Communication & Campaign Services | Job Code | CCS 007 |
| Reporting to | Project Manager | ||
| No. of direct reports | N/A | Employer | Ripple Effect
MUCOBADI DFCU Foundation |
| Location | Mbarara – (1 Vacancy)
Mbale – (1 Vacancy) Soroti – (1 Vacancy) |
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| Travel Frequency | Frequent | ||
About the Project
The Youth Economic Empowerment through Livestock Development (YEELD) Program is a five-year initiative aimed at improving the socio-economic well-being and resilience of financially disadvantaged young people aged 18–35 years in the Teso, Bukedi, and Ankole sub-regions of Uganda through livestock value chains. The program seeks to create 250,000 work opportunities, including for 200,000 (80%) young women, 5% persons with disabilities (PWDs), and 3% refugees and displaced persons (RDPs). YEELD is being implemented across 20 districts in the three sub-regions through a consortium coordinated by Ripple Effect, dfcu Foundation, and Multi Community Based Development Initiative (MUCOBADI), and Action For Development (ACFODE) as a Gender and Social Inclusion partner, in partnership with the Mastercard Foundation.
Role Purpose
The Communications Officer supports the implementation of YEELD’s communication, visibility, and knowledge management activities. Working closely with the Communications Manager, the role is responsible for executing communication plans, producing content, documenting programme results, and supporting visibility and branding efforts.
The postholder plays a critical role in gathering field-level content, supporting storytelling, managing digital platforms, and ensuring timely dissemination of information across internal and external audiences. The Communications Officer also contributes to archiving programme documentation and strengthening communication capacity among regional teams.
Key Responsibilities
| Area of Responsibility | Action Steps | Impact Criteria / Measures |
| Communication Implementation & Content Development | Support implementation of YEELD’s communication and visibility strategy. | · Communication activities implemented in a timely and coordinated manner.
· Increased visibility of programme activities across communication platforms. |
| Develop high-quality communication content including impact stories, case studies, blogs, newsletters, and social media posts. | · High-quality and audience-appropriate communication materials consistently produced.
· Increased engagement across digital and offline communication platforms. |
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| Support preparation of reports, briefs, presentations, and other communication materials. | · Communication products completed accurately and within agreed timelines. | |
| Capture and package programme results into compelling and audience-appropriate formats. | · Programme results and participant stories effectively documented and communicated. | |
| Programme Documentation & Storytelling | Support documentation of programme achievements, lessons learned, and beneficiary stories from the field. | · Consistent documentation of programme achievements and learning across regions. |
| Conduct field visits to collect photos, videos, interviews, and testimonials. | · High-quality field documentation and multimedia content collected regularly. | |
| Ensure ethical storytelling practices, including informed consent and safeguarding compliance. | · Full compliance with safeguarding, consent, and ethical storytelling requirements. | |
| Digital Communication & Media | Manage and update digital platforms (website, social media channels). | · Digital platforms updated consistently with relevant and engaging content. |
| Produce and publish regular content across digital channels to enhance programme visibility. | · Improved online visibility and audience engagement. | |
| Support media liaison and engagement activities including drafting press releases and media briefs. | · Timely support provided for media engagement and external communications activities. | |
| Monitor digital engagement and provide basic analytics reports. | · Basic communication performance insights regularly tracked and shared. | |
| Visibility & Branding Compliance | Ensure all communication materials comply with Ripple Effect and Mastercard Foundation branding and visibility guidelines. | · Communication outputs fully compliant with branding and donor visibility requirements. |
| Support design and production of IEC materials, reports, and branded assets. | · Quality branded communication materials produced and disseminated. | |
| Work with service providers (designers, printers, videographers) under guidance of the Manager. | · Effective coordination with communication service providers. | |
| Internal Communication & Coordination | Support internal communication across programme teams and partners. | · Improved coordination and communication flow across programme teams and partners. |
| Coordinate communication inputs from regional teams. | · Timely receipt and consolidation of regional communication inputs. | |
| Maintain communication calendars and content pipelines. | · Communication schedules and content pipelines consistently maintained and updated. | |
| Knowledge Management & Archiving | Support systematic filing and archiving communication materials, reports, and knowledge products. | · Communication files and knowledge products systematically organized and easily retrievable. |
| Maintain organized digital repositories for easy access and retrieval. | · Well-maintained and accessible digital communication archives. | |
| Assist in preparing knowledge products and learning briefs. | · Learning and knowledge products supported and disseminated in a timely manner. | |
| Regional & Partner Support | Provide hands-on support to regional teams in content collection and documentation. | · Regional teams effectively supported, in programme documentation and storytelling. |
| Build capacity of field staff and partners in basic storytelling and content capture. | · Improved quality and consistency of communication materials from implementation areas. | |
| Ensure consistent flow of communication materials from implementation areas. | · Regular and timely communication flow maintained from programme regions. | |
| Other Duties | Ensure compliance with Ripple Effect policies and safeguarding standards. | · Compliance maintained across communication activities. |
| Represent the programme in communication activities where required. | · Professional representation of the programme maintained during communication engagements. | |
| Perform any other duties as assigned by the Communications Manager. | · Additional communication responsibilities supported effectively as required. |
Safeguarding
At Ripple Effect, we are committed to creating a safe and rewarding environment for all of our people, including staff, participants, partners, volunteers, children, and vulnerable adults. It is a shared responsibility to ensure that everyone is treated properly and protected from harm, exploitation, and abuse. To fulfil this commitment, we have established a robust Safeguarding Policy that everyone working with us is expected to follow, along with a confidential whistle-blowing procedure that allows individuals to raise any concerns they may have.
Requirements
Qualifications
- Essential: Bachelor’s degree in communications, Journalism, Public Relations, Media Studies, or a related field.
- Desirable: Training in digital communications, content creation, or multimedia production.
Experience and Knowledge
Essential:
- 3–5 years of experience in communication, public relations, or media within an NGO or development context.
- Experience in content writing, storytelling, and digital communication.
- Experience supporting programme documentation or knowledge management.
Desirable:
- Experience working in agriculture, livestock, or youth development programmes.
- Familiarity with donor-funded project communication requirements.
Skills and Attributes
Essential:
- Strong writing, editing, and storytelling skills.
- Ability to translate technical programme information into engaging content.
- Basic photography, video, and multimedia content production skills.
- Proficiency in social media management and digital communication tools.
- Strong organisational and coordination skills.
- Ability to work collaboratively with diverse teams and stakeholders.
- High level of integrity and alignment with organisational values.
- Willingness to travel frequently to programme regions.
All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy “QSSU-COMMUNICATIONS OFFICER “
Application Link: https://jobs.qsourcing.com/jobs/Careers/735362000017912585/QSSU–RIPPLE-EFFECT—COMMUNICATIONS-OFFICER?source=CareerSite
Note:
Deadline for applications is not later than 8:00 am Thursday 25th June 2026
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
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