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Internal IT support

Full time @Roke Cloud posted 6 hours ago in Administration Email Job

Job Detail

  • Job ID 24676
  • Career Level  Officer
  • Experience  2 Years
  • Gender  Both
  • Industry  Administration
  • Qualifications  Degree Bachelor
  • Job Type  Full time

Job Description

Description

We’re Hiring!

Internal IT support

Apply now!

Send your resume hr@roketelkom.co.ug

Deadline

11 August, 2026

POSITION / QUALIFICATIONS

The Internal IT Support Officer is responsible for providing first-line technical support and ensuring the reliable operation of the organization’s IT systems, end-user devices, and business applications.

Diploma or bachelor’s degree in information technology, Computer Science, or a related field.

Relevant certifications (preferred): CompTIA A+, Network+, Microsoft, Cisco CCNA, or equivalent.

EXPERIENCE

  • Experience supporting Windows 10/11 and Microsoft 365.
  • Knowledge of Active Directory, user account management, and Group Policy.
  • Basic understanding of TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting.
  • Experience installing, configuring, and troubleshooting desktops, laptops, printers, and peripherals.
  • Familiarity with antivirus, endpoint security, and patch management.
  • Basic knowledge of virtualization and cloud services is an advantage.

Toll free line: 0205000123
Qualified applicants should submit a detailed CV, academic documents, and three professional referees.
The subject should have the title of the role being applied for.

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