Head of Quality
Full time @c-care posted 2 days ago in Management Shortlist Email JobJob Detail
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Job ID 26597
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Career Level Officer
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Experience 2 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
Job Summary
Reporting to the CEO – East Africa and serving as a member of EXCO, the successful candidate will lead C-Care’s quality, patient safety and clinical governance agenda, ensuring high standards of care, sustained accreditation, regulatory compliance and continuous improvement across the region.
Job Details
• Lead the regional quality, patient safety and clinical governance strategy aligned with C-Care priorities and standards.
• Advise the CEO and EXCO on quality performance, clinical risk, regulatory exposure and improvement priorities.
• Provide executive oversight of COHSASA accreditation, continuous readiness and regulatory compliance across C-Care facilities.
• Oversee patient safety and clinical risk systems, including incidents, near misses, root cause analysis, corrective actions and organisational learning.
• Monitor quality, clinical outcome and patient experience indicators, using data, audits and benchmarking to drive improvement and executive reporting.
• Strengthen clinical governance, policies, standards and assurance frameworks that support safe, effective and patient-centred care.
• Lead and develop the Quality function while building a culture of safety, accountability and continuous improvement across clinical and operational teams.
Requirements
- Degree in Medicine, Nursing, Pharmacy, Healthcare Management or a related healthcare discipline; a relevant postgraduate qualification is an advantage.
- Minimum 10 years’ experience in healthcare quality, patient safety or clinical governance, including senior leadership experience in a hospital or multi-site healthcare environment.
- Proven leadership of quality improvement, accreditation and regulatory compliance programmes; direct COHSASA experience is strongly preferred.
- Strong executive presence, judgement, analytical capability and ability to influence clinicians, senior leaders and regulators.
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