Team Leader – Sales

Full time @KCB BANK in Administration Email Job

Job Detail

  • Job ID 28897
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Both
  • Industry  Administration
  • Qualifications  Degree Bachelor
  • Job Type  Full time

Job Description

Description

Job Description

  1. KEY RESPONSIBILITIES: 
  • Create and manage a comprehensive rollout plan for KCBU Merchants, and ERP platform integrations.
  • Provide strategic direction to drive acquisition and usage across the Merchant, and ERP business lines.
  • Lead the BCOs & DSRs to grow a sustainable and active network of merchants, and enterprise resource planning platform users.
  • Lead and deliver on all projects related to DFS sales, merchant acquiring, and ERP partnerships.
  • Manage stakeholders to ensure ERP and Merchants have 100% of the required supplies, POS terminals, and marketing merchandise.
  • Ensure high-quality service standards are maintained by EPR and merchants, alongside strict regulatory compliance.
  • Oversee the training, onboarding, and continuous development of the Merchant, and ERP user networks.
  • Prepare accurate quality service and performance reports covering merchants, and ERP platform traction.
  • Manage stable partnerships focusing on business strategy and KCBU balance sheet growth.
  • Schedule targeted promotion and awareness campaigns for merchants, and ERP solutions as per the bank’s plan.
  • Organize regular feedback forums for merchants, and enterprise clients.

 

  1. DAILY RESPONSIBILITIES: 

 

  • Assess sales team performance and provide direction on target market areas.
  • Monitor team performance as per the approved score card derive remedial actions to drive optimal performance.
  • Conduct training or recommend necessary trainings for Sales team.
  • Conduct periodic customer visits to ensure proper utilization of platforms or assess the performance of the platform based on intended use cases.
  • Any other duties delegated from time to time.

 

  1. CHALLENGES: 
  • The team leader DFS sales’ performance is measured on business growth rate.
  • The TAT performance measure is disproportionately weighted on TAT performance of other individuals in the DFS sales process who are not accountable to the Team leader DFS Sales 

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Application ends in 4d 12h 24min

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