Job Detail
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Job ID 65315
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
KEY RESPONSIBILITIES:
- Create and Manage client relationships and accounts to minimize attrition.
- Sourcing for new personal banking business opportunities in coordination with the sales team and other units.
- Adherence to KYC and AML policies and procedures.
- Cross sell bank products including assets, liability and electronic banking products.
- Initiate personal loans applications and ensure good underwriting practices.
- Prepare and submit relevant reports.
- Managing personal banking portfolios and monitor daily branch budget for all accounts.
- Sales calls and market intelligence gathering
- Monitor overdrawn, inactive, dormant and zero balance accounts and initiate relevant reports.
- Receive and solve or escalate both verbal and written customer complaints as well as update complaints register.
- Any other duties that may be allocated from time to time.
- Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures.
KNOWLEDGE, EXPERIENCE AND PERSONAL COMPETENCIES
- A degree (Business and/or Finance related)
- Good understanding of banking products, policies and procedures.
- Sound knowledge of the KCB bank products and processes such as account opening and documentation.
- Credit knowledge including understanding and interpretation of financial statements.
- Understanding of behavior and application scoring systems and how to use relevant scoring software.
- Understanding risk management principles, credit scoring principles and procedures.
- Possession of fine underwriting skills and good understanding personal credit processes
- Understanding of competitors and their products and services
- The candidate should possess the following interpersonal competencies.
- Organized, proactive, Innovative, reliable, empathetic, persuasive, good team player, decisive, result oriented, energetic, active, with integrity and culturally sensitive.
Application Procedure
- Click “Apply to this Job” Green Button
- You will be redirected to the portal
- Scroll below the job Description
- Apply with the Application instructions provided.
Important Notice:
- No payments are required for this application process.
- If you need assistance, ask for help in the whatsApp group.
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Application ends in 12d 2h 37min
