Bank Service Officers (BCOs).
Full time @NIC Holdings Limited posted 1 day ago in Finance Shortlist Email JobJob Detail
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Job ID 19996
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
NIC Life Assurance Company Limited is a wholly owned subsidiary of NIC Holdings Limited. NIC Life Assurance was incorporated on 3rd March, 2014 and took over the Life insurance businesses of NIC in compliance with the legal requirement for separation of insurance businesses under the Insurance (Amendment) Act.
NIC Life is seeking to recruit a suitably qualified and experienced person to take up a positions of Bank Service Officers (BCOs).
Job Title : Bank Service Officers (BCOs)
Reports to : Chief Operations and Business Development Officer
Location : Head Office
Purpose: Responsible for driving the growth of bancassurance business by providing insurance solutions to bank clients within assigned partner branches. The role focuses on identifying sales opportunities, closing business, and maintaining strong relationships with bank staff and customers to ensure seamless service delivery and goal attainment.
Key Result Areas
Sales & Business Development
- Identify and prospect potential clients within the bank branch to promote insurance products.
- Execute sales strategies to meet and exceed monthly premium targets.
- Conduct professional sales presentations and product demonstrations to bank customers.
- Lead negotiations and follow up on leads to ensure a high conversion rate of closed business.
Relationship Management & Collaboration
- Build and maintain a strong working relationship with bank staff (Branch Managers, Tellers, and Loan Officers) to facilitate referrals.
- Act as the primary liaison between the insurance company and the partner bank branch (e.g., DFCU).
- Ensure that the MOU requirements between the insurance company and the bank are strictly adhered to.
Operations & Customer Service
- Provide accurate and timely information to clients regarding policy features, benefits, and pricing.
- Assist clients with the completion of proposal forms and ensure all required documentation is collected.
- Support the claims process by providing initial guidance and gathering necessary information from claimants.
- Maintain a high standard of professional demeanor and appearance consistent with the banking environment.
Reporting & Performance Tracking
- Prepare and submit daily/weekly activity reports to the supervisor regarding leads generated and sales closed.
- Monitor personal sales performance against set KPIs and implement improvement plans where necessary.
- Keep up-to-date with market trends and competitor offerings within the bancassurance space.
Compliance & Governance
- Ensure all sales activities comply with regulatory requirements and internal company policies.
- Maintain high levels of integrity and transparency in all customer dealings and financial transactions.
Key Performance Indicators (KPIs)
- Gross Written Premium (GWP): Achievement of monthly and quarterly sales targets.
- Conversion Rate: Percentage of bank referrals successfully converted into closed policies.
- Customer Retention: Rate of policy renewals and customer satisfaction scores.
- Documentation Accuracy: Error-free submission of proposal forms and KYC documents.
- Branch Relationship Score: Feedback from bank partners on collaboration and service quality.
Job Qualifications and Experience
- Education: A Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.
- Experience: Previous experience in sales, marketing, or customer service, preferably within the insurance or financial services sector.
- Bancassurance Knowledge: Familiarity with bank operations or insurance products is an added advantage.
Job Skills and Abilities
- Exceptional Sales Skills: Proven ability to persuade, negotiate, and close deals.
- Communication: Strong verbal and written communication skills in English and relevant local languages.
- Interpersonal Skills: Ability to build rapport quickly with diverse personalities.
- Self-Motivation: Results-oriented with the ability to work independently with minimal supervision.
- Professionalism: High level of integrity and a polished professional presence suitable for a banking hall.
- Problem-Solving: Ability to handle customer inquiries and objections effectively.
Remuneration
- Retainer: 300,000/= per month.
- Variable Pay: Monthly commission based on closed business and target achievement.
Strictly apply through email: vacancy@nic.co.ug
The application should reach us by Friday, 8th May 2026 at 5PM.
Please note that only short-listed candidates will be contacted
Important Procedure
- Click the GREEN BUTTON “APPLY FOR THE JOB“
- You will be re-directed to the Source/Application Procedure.
- Read the Job description attached.
- Apply using the Instructions Provided.
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