BUSINESS ANALYST

Contract @SWICO UGANDA posted 1 day ago in non-government organisation
  • Post Date : October 2, 2025
  • Apply Before : November 1, 2025
  • 0 Application(s)
  • View(s) 8
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Job Detail

  • Job ID 59526
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Both
  • Industry  Administration
  • Qualifications  Degree Bachelor
  • Job Type  Full time

Job Description

Key Responsibilities
 Analyse and document business processes, systems, and requirements across insurance functions (underwriting, claims, policy administration, etc.).
 Gather, validate, and manage business and functional requirements from stakeholders.
 Translate business needs into clear technical specifications for development and testing teams.
 Collaborate with IT, actuarial, operations, compliance, and finance teams to ensure alignment of solutions.
 Support system implementations, data migrations, integrations, and workflow improvements.
 Develop process flows, BRDs, functional specifications, and use cases.
 Facilitate user acceptance testing (UAT), training, and ongoing user support.
 Monitor project progress, resolve system issues, and ensure compliance with regulatory requirements (e.g., IFRS 17, insurance authority guidelines).

Qualifications & Requirements
 Bachelor’s degree in Information Technology, Computer Science, Information Systems, or
related field.
 3–5 years’ experience as a Business Analyst, Systems Analyst, or in a similar IT role.
 Proven experience in system implementation, integration, and support.
 Strong knowledge of databases (SQL, Oracle, MySQL) and SDLC methodologies.
 Familiarity with ERP, CRM, or core business applications is an advantage.
 Professional certifications (e.g., ITIL, CBAP, Microsoft, Oracle) are an added advantage.

Preferred Skills
 Strong analytical and problem-solving abilities.
 Excellent communication and documentation skills.
 Ability to translate business requirements into technical solutions.
 Knowledge of process modelling and system design tools.
 Attention to detail, accuracy, and security awareness.
 A collaborative, team-oriented mindset.

Performance Indicators
 Timely delivery of IT solutions and enhancements.
 High user satisfaction and adoption rates.
 Reduced system downtime and improved performance.
 Compliance with IT policies, security, and regulatory standards.
 Quality documentation and user training.

How to Apply
Interested candidates should submit their CVs to: recruitment@swico.co.ug on or before 31st October 2025

 

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