Business Support Assistant (TEC/IDM), SC5, Kyangwali
Full time @World Food Programme (WFP) posted 8 minutes ago in SocialWork Shortlist Email JobJob Detail
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Job ID 13437
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Social Work
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
DEADLINE FOR APPLICATIONS
- 4 January 2026 – 23:59 – GMT+03:00 East Africa Time (Kampala)
- WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
- The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
- At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
- To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- WFP offers an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
ORGANIZATIONAL CONTEXT
- This Job is based at the SWAO Field Offices (Kyangwali and Isingiro) providing IDM/TEC support to the Field Offices.
- The Job holder typically reports to the TEC/IDM Assistant at the AO.
- The job holder is expected to oversee the entire Field Office beneficiary data business processes, key controls, and business requirements for registration, enrolment, verification, and the delivery of Cash Based Transfer (CBT) and in-kind assistance.
- Work with Country Office IDM Team and Area Office Units especially Programme, Research Assessment & Monitoring (RAM), TEC, and CBT) to ensure that accountabilities, controls and risk mitigation actions for beneficiary identity and data management, data sharing and use, data analytics and reporting per corporate standards via appropriate tools and platforms.
- Responsible for supporting the reconciliation process and entry of output data into COMET.
JOB PURPOSE
- To perform Quality Assurance through supporting the implementation of a robust Identity management System (IDM) at the Field Office.
- The job holder will also do reconciliation, Partner Connect and COMET entry.
ACCOUNTABILITIES AND RESPONSIBILITIES
- Oversee and offer overall guidance at Field Office in all activities related to Beneficiary Identity Management (BIM) including the collection of beneficiary data, guiding, and advising beneficiary data collection as required to ensure quality and consistency of the data collected.
- Supervise and support all activities related to the verification, cleaning and analysis of the data collected, guiding, and advising the work of the Beneficiary Data Analyst as required.
- Liaise with Area Office to coordinate and resolve all issues related to beneficiary data management, including data sharing agreements, Field Level Agreements (FLA annexes, data privacy and data protection guidelines, privacy impact assessments etc.).
- Overall responsibility of digitalization of transfers delivery to beneficiaries using SCOPE for cash-based transfers and other Programmes as needed.
- In coordination with Area Office (AO), ICT, regularly provide trainings to staff on IDM processes, data quality standards, redemptions, and reconciliations.
- Regularly extract error reports from WFP Data System (SCOPE), check data quality and analyse data for fulfilment of Programme information needs and exclusion of duplicate beneficiaries.
- Mapping, aligning, and updating SCOPE/UNHCR and National Single Registry, Administrative areas in SCOPE.
- Regularly extract error reports from SCOPE, check data quality and analyse data for fulfilment of Programme information needs and exclusion of duplicate beneficiaries.
- Actively contribute to improvements in SCOPE standard operating procedures by sharing lessons learnt.
- Regularly validate captured output data for General Food Distribution, Cash Based Transfers (CBT), Maternal Child Health & Nutrition (MCHN), Supplementary Feeding Programme (SFP) monthly Cooperating Partners Distribution Reports (CPDR), Agriculture and Market Support (AMS) and Asset Creation and Livelihood (ACL) data into the WFP Database (COMET), Partner Connect and MODA.
- Enhance capacity of WFP and cooperating partners staff and other stakeholders in reports, data management in Partner Connect and WFP Systems (MODA and COMET).
- Mentors and trains cooperating partner staffs in data capturing using the WFP recommended reporting systems.
- Support Cooperating Partner staff to capture General Food Distribution reports (DDR), MCHN and SFP monthly progress reports into the WFP databases (Partner Connect and MODA) and verify the figures entered.
- Report on any discrepancy related to data capture during data analysis in COMET and Partner Connect or related to partner reports.
- Update the Area Office Food Release Note (FRN), Cash Release Note for General Food Distribution, MCHN, SFP are created and validated in the WFP database (COMET) by the 15th of every month to ensure timely food call forward.
QUALIFICATIONS & EXPERIENCE REQUIRED
- Education: University Degree in computer science, Information Technology, Software Engineering, Information Systems, or related field attained from a recognized institution.
- Experience: At least three years of work experience in data analysis, data product/solution development, technology focused teams from a reputable organization.
- Knowledge & Skills:
- Data visualization tools such as Tableau.
- Providing technical support to Teams in other locations.
- Ability to gather, organise, and provide data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed, and technical assistance provided.
- Database Proficiency: Have deep understanding of database management systems.
- Query Optimization: Can write efficient queries and optimize existing ones to improve performance.
- Data Modelling: Have skills in designing and implementing database schemas.
- Security: Understand data security protocols and best practices to protect sensitive information.
- Scripting and Automation: Have proficiency in scripting languages to automate routine tasks.
- Languages: Fluency in oral and written English, including strong writing skills.
WFP LEADERSHIP FRAMEWORK
- WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
- Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
- WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process.
- Contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
- The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.
- Any solicitation for payment of a fee should be disregarded.
- Emblems, logos, names and addresses are easily copied and reproduced, so caution is advised when submitting personal information online.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- All applications must be submitted exclusively through the WFP online recruitment system.
- CVs or spontaneous applications by email are not accepted.
- For technical support, contact: global.hrerecruitment@wfp.org (email submissions will not be considered).
- Ensure your profile is accurate and complete, including employment records, academic qualifications, language skills, and UN Grade (if applicable).
- Required documents at this stage: CV and Cover Letter.
- Additional documents such as passport, recommendation letters, academic certificates, etc., may be requested at a future stage.
- Only shortlisted candidates will be notified.
- Employment decisions are based on organizational needs, job requirements, merit, and individual qualifications.
- Selected candidates will undergo rigorous reference and background checks.
RESTRICTIONS
- No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Application Procedure:
- Click the GREEN BUTTON “APPLY FOR THE JOB“
- You will be re-directed to the Company Website.
- Read the Job description attached.
- Apply using the Instructions Provided.
Important Notice:
- No payments are required for this application process.
- If you need assistance, ask for help in the whatsApp group.
- If you do not have a whatsApp group for the latest job updates, CLICK HERE TO JOIN
Application ends in 11d 2h 42min
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