Corporate Account Manager
Full time @Airtel Africa posted 3 weeks ago in Administration Shortlist Email JobJob Detail
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Job ID 26016
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
She/He will be responsible for managing and developing relationships with key corporate clients to drive revenue growth and customer satisfaction within the corporate segment.
- Develop and maintain strong, long-term relationships with corporate clients, serving as their primary point of contact.
- Conduct regular client meetings to understand business needs, gather feedback, and identify opportunities for service improvement.
- Ensure high levels of client satisfaction by addressing queries, concerns, and service issues promptly.
- Achieve monthly, quarterly, and annual sales targets through the acquisition of new clients and the retention and expansion of existing accounts.
- Identify and pursue upselling and cross-selling opportunities for Airtel Business products and services, including data solutions, internet services, managed services, and IoT solutions.
- Prepare and present tailored product proposals, quotations, and presentations to clients based on their unique business requirements.
- Develop and implement account strategies in line with Airtel Business’s Go-To-Market plan to maximize revenue potential.
- Work closely with the marketing and product teams to develop campaigns and initiatives targeting the corporate segment.
- Pipeline and sales activity management.
Qualifications
Must have:
- Bachelor’s degree in business, sales, or equivalent training in business or sales management.
- Strong computer literacy with proficiency in MS office and other business applications.
- Excellent communication, influencing, and negotiation skills, with the ability to build and maintain strong customer relationships.
- Minimum 2 years of proven sales experience in the telecommunications or fast-moving consumer goods (FMCG) industry.
- Demonstrated commitment to delivering exceptional customer service and creating positive customer experiences
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