DUTIES AND RESPONSIBILITIES
- Keep tracking upcoming and outstanding debts and contacting customers appropriately.
- Contact debtor to follow up and implement extended repayment plans.
- Track the financed assets using the tracking software and report any suspicious events.
- Handle customers’ questions complaints.
- Identify Gaps in the system and recommend solutions.
- Update account status and database regularly.
- Alert superiors of debtors unwilling or unable to pay when necessary and timely.
- Follow legal and company procedures in debt Collections and assist the company to take legal action against debtors by providing necessary information.
Requirements
- A bachelor’s degree in any discipline from a recognized university.
- High level of confidence and ability to establish communication with others
- Demonstrate a high level of integrity, work ethics, and a proactive and positive attitude.
