Direct Sales Agent

Full time @EBC in SocialWork Email Job

Job Detail

  • Job ID 18853
  • Career Level  Officer
  • Experience  2 Years
  • Gender  Both
  • Industry  Administration
  • Qualifications  Degree Bachelor
  • Job Type  Full time

Job Description

Overview

Our client is looking for Direct Sales Agents who will be responsible for engaging walk-in customers at assigned retail locations, promoting Palm Pay’s device financing solutions, and driving sales conversions. This is a frontline, customer-facing role that requires strong interpersonal skills, energy, and a results-driven mindset.

No. of Vacancies
10
Responsible For
  1. Sales & Customer Acquisition

Proactively engage and welcome walk-in customers with enthusiasm to drive interest and conversions

Clearly explain Palm Pay’s device financing value proposition to potential customers

Convert customer interest into completed applications and sales

  1. Customer Screening & Onboarding

Pre-qualify (vet) customers before initiating applications to ensure eligibility and reduce rejection rates

Guide customers through the loan application and onboarding process smoothly

Act as a liaison between customers and HQ operations to resolve onboarding issues quickly

  1. Portfolio Quality & Collections Support

Maintain strong relationships with customers to encourage timely repayments

Conduct proactive follow-ups to minimize defaults, especially First Payment Default (FPD1)

Support overall portfolio health through continuous engagement

  1. In-Store Marketing & Brand Representation

Ensure Palmpay branding and product displays are visible, clean, and attractive

Maintain compliance with pricing and promotional guidelines

Create a positive brand experience to stand out in competitive retail environments

  1. Target Achievement & Reporting

Meet and exceed daily, weekly, and monthly sales targets

Accurately track and report sales activities and performance

Contribute to overall team profitability through consistent performance

Additional Requirements

 Previous experience in sales, retail, or customer service is an added advantage

Strong communication and persuasion skills

Energetic, confident, and customer-focused personality

Ability to work in a fast-paced, target-driven environment

High level of integrity and professionalism

Compensation Structure

Job Nature
Full Time
Educational Requirements
Minimum of Diploma or equivalent qualification
Year/s of Experience
1 -2 years
Salary
UGX 250,000 Plus commission bonus
Job Level
junior

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