Ecosystems and Partnerships Lead
Full time @Old Mutual posted 12 minutes ago in Finance Shortlist Email JobJob Detail
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Job ID 19681
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Finance
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
Job Purchase
This role will be responsible for building and managing a high-impact wellness ecosystem of partners, driving staff and customer adoption, and positioning Old Mutual Uganda as an actively engaged wellness brand in the everyday lives of our customers.
Key Responsibilities: Ecosystem Strategy & Partnership Development
- Develop and execute the Thrive ecosystem strategy for Uganda
- Identify, onboard, and manage strategic partners across physical wellness, Mental wellness, Financial advisory services AND digital experience partners
- Structure mutually beneficial partnership models (commercial, engagement, cocreation)
- Build a sustainable pipeline of ecosystem partners across key customer segments
Thrive Market Ownership & Implementation
- Act as the business owner of Thrive in Uganda, ensuring alignment with Group strategy and local market needs
- Coordinate internal cross-functional delivery across Marketing, HR, Customer Experience, Digital, and Distribution
- Lead the implementation of Thrive pilots, staff activation campaigns, and customer market rollouts
- Monitor adoption, engagement, and partner performance, and translate insights into action
Adoption, Engagement & Growth
- Drive sustained staff and customer adoption through Ecosystem activations and partner-led campaigns, Corporate wellness engagements AND Community & group-based wellness participation
- Position Thrive as a daily-life engagement platform, not just a benefits tool
Strategic & Commercial Impact
- Build the case for Thrive as a strategic customer engagement asset
- Link Thrive ecosystem engagement to Customer acquisition and retention, Brand relevance and wellness positioning AND Cross-sell and long-term value opportunities
- Provide periodic performance reporting and insights to executive leadership
ANTI-MONEY LAUNDERING (AML) EXPECTATION The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.
Key Competencies
- Ecosystem and partnership development expertise
- Strategic thinking with strong execution capability
- Digital product and platform fluency
- Strong commercial and analytical acumen
- Stakeholder influence and cross-functional leadership
- Innovation mindset and comfort with ambiguity
- Passion for wellness, behavioural engagement, and customer-centric solutions
Minimum Qualifications & Experience
- Bachelor’s degree in Business, Marketing, Innovation, Strategy, Economics, or related field
- 5–7 years’ relevant experience in Partnerships, ecosystems, or platform-based business models
- Digital platforms, fintech, telco, health tech, banking, or lifestyle ecosystems
- Demonstrated experience building and managing multi-partner ecosystems
- Proven stakeholder management experience across multiple business functions
- Strong commercial, negotiation, and relationship-management capability
Skills Business Functions, Customer Centric Solutions, Customer Engagement, Digital Experiences, Ecosystem Strategy, Innovation, Sustainability
Competencies Business Insight
Communicates Effectively
Cultivates Innovation
Customer Focus
Decision Quality
Manages Ambiguity
Manages Complexity
Optimizes Work Processes
Education Bachelors Degree (B): Economics, Bachelors Degree (B): Marketing
Closing Date 30 April 2026 , 23:59
Important Procedure
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- Read the Job description attached.
- Apply using the Instructions Provided.
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