Front Desk Officer
Full time @NLGRB posted 34 minutes ago in Government Shortlist Email JobJob Detail
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Job ID 21637
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Government
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
The National Lotteries and Gaming Regulatory Board (‘The Board’’) was established in 2016 under the Lotteries and Gaming Act Cap 334 with a mandate to supervise and regulate the establishment, management and operations of the lotteries, gaming, betting and casinos in Uganda, and to protect the citizens from the adverse effects of gaming and betting in Uganda.
Our Vision is “A well-regulated, technology-driven and responsible gaming industry that optimizes revenue generation while contributing to sustainable socio-economic development”
The Board invites Online job applications from suitably qualified Ugandans to fill vacant positions that exist at the Board’s Regional Offices located in Mbarara, Gulu and Mbale as listed below,
| Job Title | Job Grade | No. of Positions |
| Front Desk Officer | NLGRB5 | 1 |
Applicants will be required to fill the online job application that can be accessed from the Board’s website at www.lgrb.go.ug
A signed application letter, certified academic transcripts, certificates, O and A level certificates, copy of National Identity Card should be scanned as one PDF attachment.
Deadline for submission of applications is 8th June 2026 at 5:00 PM.
The application letter should be addressed as below;
The Chief Executive Officer
National Lotteries and Gaming Regulatory Board
P.0 Box 5446
Plot 15, Luthuli Avenue Bugolobi
Kampala, Uganda.
Note:
- Only successful candidates will be contacted, and any form of canvassing will lead to automatic disqualification.
- By submitting your application, you consent to National Lotteries and Gaming Regulatory Board collecting, processing, and storing your personal data for recruitment purposes only. All data will be handled in strict accordance with the Data Protection and Privacy Act, Cap 97 Laws of Uganda.
“Gaming is leisure; know when to play and when to keep away”
Job title: Front Desk Officer
Salary scale: NLGRB 5
Reports to: Manager HR
Job purpose
To receive, welcome, direct clients and visitors in the organization and to supply information about the organizations and answer phone calls, receive massages and distribute mail to the responsible persons.
Key duties and responsibilities;
- Answering telephone, screen and direct calls
- Taking, relaying messages and handle queries from the public and customers
- Providing information to callers
- Directing persons to correct destination
- Monitoring visitor access and maintaining security awareness
- Providing general administrative and clerical support
- Preparing correspondences and documents
- Receiving, sorting and delivering mail
- Scheduling appointments and maintaining appointment diaries either manually or electronically
- Monitoring and maintaining office equipment
- Controlling inventory relevant to reception area
- Tiding and maintaining the reception area
Person specifications
Qualifications
An Honors Bachelor’s Degree in either Leisure and Hospitality Management, Marketing, Social Sciences, Social Work and Social Administration, Management Science, Business Administration, Office Management or Business Studies from a recognized University/Institution.
Competencies
- Technical
- Records and information management
- Information Communication Technology
- Planning, Organizing and coordinating
- Accountability
- Behavioral
- Concern for quality and standards
- Communicating effectively
- Ethics and integrity
- Customer care
- Team Work
- Time management
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- Read the Job description attached.
- Apply using the Instructions Provided.
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