Head of Human Resources & Operations

Job Detail

Job ID 28961
Career Level Officer
Experience 3 Years
Gender Both
Industry Administration
Qualifications Degree Bachelor
Job Type Full time

Job Description

Job Title

Head of Human Resources & Operations

Department

Human Resources and Operations, the Campus

Location

Bwanga–Katosi in Mukono District

Reports to

Head of School

Direct Reports

Operations Staff
Reception Team
Security Team
Grounds and Maintenance Teams
Transport Personnel
Administrative Personnel
ICT Support Staff

Contract Type

Full Time fixed term 3yrs Contract probation of six months

Residence

Resident on campus

1. Background

The institution is building an integrated campus where children and young people, including those living with chronic health conditions, can receive a good education, healthcare, psychosocial support and life-skills development. A campus like this only works when the basics are right: the right people in the right roles, buildings that are safe and well kept, reliable transport and ICT, and a team that feels supported. The Head of Human Resources & Operations leads the people side and the practical running of the Campus, so that teachers, health workers and care staff can focus on the children.

2. Job Purpose

To lead human resources and operations at the Campus, making sure the Campus is safe, efficient, legally compliant and well run, so that education and healthcare can do their best work.

Division of leadership: The Head of HR & Operations is accountable for HR management, daily Campus operations, procurement, physical assets, security and Campus risk. The Head of School is accountable for overall institutional leadership, approval of senior appointments and institutional safeguarding. The Head of Finance is accountable for financial controls, budget monitoring and financial records, including the financial review of procurement. Department heads, such as the Head Teacher and the Chief Medical Officer, manage their own teams day to day; the Head of HR & Operations provides the policies, processes and advice they work within.

3. Key Responsibilities

3.1 Human Resource Management

Develop, put in place and review HR policies, procedures and systems.
Lead recruitment, onboarding, induction and retention, including safer recruitment checks for everyone who works with children.
Run performance management and appraisal systems and make sure appraisals are completed on time.
Manage employee relations, and handle disciplinary and grievance matters fairly and confidentially.
Oversee staff learning and professional development.
Make sure the Campus complies with labour laws and employment regulations.
Keep staff records and contracts up to date and provide the staff data and approvals needed for payroll.
Promote staff wellbeing and a respectful, positive workplace.

3.2 Operations Management

Oversee the daily running of the Campus.
Manage facilities, utilities, grounds and infrastructure, including planned maintenance and repairs.
Supervise transport, logistics and fleet, including driver standards and vehicle safety.
Coordinate ICT and administrative support services.
Keep services running smoothly across the school and the health facility, and plan for continuity when something goes wrong.
Oversee catering, cleaning and housekeeping services.

3.3 Procurement and Asset Management

Oversee procurement planning and implementation.
Make sure procurement is open, fair and documented, with approvals given at the right authority level.
Maintain physical asset registers and inventory systems, with regular checks.
Manage vendor and service provider relationships and review their performance.
Work with the Head of Finance so that purchasing stays within budget and gives value for money.

3.4 Risk Management, Security and Safeguarding

Lead Campus risk management and contribute to the institutional risk register.
Coordinate emergency preparedness, including fire, medical and security drills.
Oversee Campus security and access control, including visitor management.
Make sure safeguarding and child protection requirements are met in HR and operations, including recruitment, contractor and visitor access, transport and staff conduct.
Make sure the Campus meets national health and safety requirements.

3.5 Strategic Leadership

Serve on the Campus Senior Leadership Team.
Contribute to strategic planning and budgeting for HR and operations.
Set operational performance indicators and track them.
Report periodically to the Head of School, management and the Board.

Qualifications and Experience

Minimum Academic Qualification

An Honor’s bachelor’s degree in human resource management or organizational psychology or business administration (Management Option) or Public Administration or Management or Arts or Social Science or any other course in the field of Human Resource Management/Public Administration and Management or Social work and Social Administration from a recognized institution.
A master’s degree in human resource management, Business Administration, Organizational Psychology, or related field.
Membership to the Human Resource Managers’ Association of Uganda or any recognized professional HR body is preferred.

Work Experience

Minimum of six (6) years of relevant experience, of which three (3) years at a supervisory level in a reputable organization, preferably in educational institutions, healthcare facilities or NGOs.

Key Skills and Competencies

Strategic Human Resource Management
Talent Development and Succession Planning
Compensation and Benefits Administration
Office Administration and Facilities Management
Records and Asset Management
Working with safeguarding systems.
Risk and Compliance Management
Labor Law and Policy Adherence
Staff Engagement and Wellness Management
Organizational Culture Development
Team Leadership and Supervision
Data Analysis and Decision Support
Accountability and Integrity

Application Details

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Application ends in 8d 8h 18min

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