ICT Service Desk Analyst
Full time @Joint Medical Store posted 3 weeks ago in Administration Shortlist Email JobJob Detail
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Job ID 26989
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Career Level Officer
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Experience 2 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
Background:
Joint Medical Store (JMS) is a Church founded private not for profit organization whose mission is “Provide value adding health solutions to accredited health units and other stakeholders”
JMS has been awarded a project by the United States Department of State, “AFGHS-JMS” whose goal is to support continuity of lifesaving essential medicines, medical equipment and out-break response within private-not-for-profit health facilities while accelerating the shift to accountable, interoperable and government aligned supply chain, including JMS Enterprise Resource Planning (ERP) tool stabilization and Global Standards-1 (GS1) readiness. The four objectives under the AFGHS-JMS include:
- Procure, assure quality, warehouse commodities and equipment efficiently;
- Stabilize ERP; strengthen data use, and deliver priority interoperability, GS1 traceability and cyber resilience;
- Build an outbreak-ready supply chain with clear triggers, buffer stock, surge distribution and simulation;
- Strengthen PNFP workforce, governance, financing and country-led supply chain ownership
JMS is therefore seeking to hire the services of qualified, competent and motivated personnel to fill the following vacancies;
ICT Service Desk Analyst
Provide first-line ERP and ICT support to project staff, ensuring timely resolution of user issues.
Bachelor’s degree in information technology, Computer Science or a related field.
Minimum 3 years of helpdesk/service desk experience.
Please address your applications to:
The Manager Human Resources & Administration
Joint Medical Store
P.O. Box 4501
Kampala
Submission of Applications
Only qualified candidates who meet all the above requirements are invited to submit applications, resume, copies of academic certificates, testimonials and three referees (who are not relatives) with their day time telephone contacts through the JMS website.
After submitting the application on the website, send your Application letter, CV and academic documents in ONE PDF document to HRA@jms.co.ug
Clearly indicate in the subject line of the email your names and position you are applying for e.g.
Christine Nakatudde – Database Administrator
Only Applications submitted online will be accepted.
Only short-listed candidates will be contacted.
Closing date for applications is Friday, 18th September 2026 at 5:00pm.
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- Read the Job description attached.
- Apply using the Instructions Provided.
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