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RELATIONSHIP MANAGER SOCIAL ENTERPRISE

Full time @Finance Trust Bank posted 1 day ago in Human Resource Email Job

Job Detail

  • Job ID 19734
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Both
  • Industry  Administration
  • Qualifications  Degree Bachelor
  • Job Type  Full time

Job Description

Finance Trust Bank (FTB) is now a Tier 2 Financial Institution that is regulated by the Central Bank of Uganda. The bank serves a clientele of over 300,000 depositors and over 37,000 borrowers, through a network of 34 branches countrywide. The bank offers a variety of Products and services including Savings, Current accounts, Loans, Money transfer services, and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

Uganda market insights

To meet the needs of its growing customer base, the company is seeking to recruit dynamic, self-motivated, result-oriented professionals to fill the following position

 RELATIONSHIP MANAGER SOCIAL ENTERPRISE

This position reports directly to Head Business and Institutional Banking and will be based at Head Office.

Role of the Job:

To lead and drive deposit mobilization within the Social Enterprise segment by developing ecosystem banking strategies, capturing transactional flows, and positioning institutions as deposit aggregation hubs.

Key Result Areas:

  • Own and deliver CASA and Average Daily Balances targets.
  • Develop and execute social enterprise banking strategy.
  • Drive deposit aggregation and domiciliation of collections.
  • Build and manage pipeline of high value institutions.
  • Improve deposit mix and portfolio profitability.
  • Build senior relationships with institutions.
  • Drive ecosystem banking (parents, members, staff, suppliers)
  • Position FTB as primary bank.
  • Improve retention and wallet share.
  • Transaction & Digital Adoption
  • Drive onboarding and usage of digital platforms.
  • Increase transaction volumes and frequency.
  • Convert cash collections into digital flows.
  • Track ADB, volumes, activity and retention.
  • Drive performance reviews and corrective actions.
  • Identify new opportunities and partnerships.
  • Acquire anchor institutions.
  • Drive lending, transaction banking, and digital solutions.
  • Ensure adherence to policies and regulatory requirements.
  • Work with branches and teams to drive ecosystem banking.
  • Average Daily Balances growth
  • CASA growth
  • Active institutions onboarded.
  • Transaction volumes
  • Deposit retention.

Minimum educational and technical competence requirements:

Talent acquisition consulting
  • Bachelor’s Degree
  • 5–7 years banking experience
  • Strong sales, stakeholder management, and ecosystem banking capability
  • Results-driven with a strong focus on liability growth
  • Passion for financial inclusion and SME development
  • Proactive, self-starter with high energy levels
  • Customer-centric with strong interpersonal skills
  • High integrity and professionalism.

Applications:

Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba avenue, Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Career counseling

Closing date for submission of the applications is 29th April 2026. Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

Important Procedure

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  • Read the Job description attached.
  • Apply using the Instructions Provided.
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