Job Summary
Our client is a reputable company dealing in industrial gases, medical oxygen and fire safety solutions. They are looking for a dynamic and results-driven Tele Sales Executive to join their growing sales & marketing team. This role combines active tele sales with office administration. It is ideal for someone who is organized, articulate, and thrives in a fast-paced environment.
Job Description
Sales & Customer Engagement
- Make outbound calls to prospective customers including wholesalers, retailers, hospitals, and commercial clients.
- Handle inbound inquiries and convert them into sales opportunities.
- Promote industrial gases, medical oxygen, and fire safety solutions to potential clients.
- Meet and exceed daily, weekly, and monthly sales targets.
- Handle customer objections and negotiate terms effectively.
- Client communication and follow ups
- Send professional emails to potential and existing clients, including quotations, proposals, and product information.
- Perform timely follow ups via phone and email to nurture leads and close sales.
- Maintain consistent communication with clients to ensure satisfaction and repeat business.
Administrative & Office Support Duties
- Maintain accurate customer records, sales data, and filing systems (both digital and physical).
- Prepare quotations, invoices, delivery notes, and other sales documentation.
- Support day-to-day administrative activities on the office floor, including document handling and coordination with other departments.
- Assist in managing incoming and outgoing correspondence (emails, calls, and paperwork).
- Coordinate internally with logistics, operations, and finance teams to ensure smooth order processing.
- Track orders and follow up on deliveries to ensure timely fulfillment.
- Organize and maintain office sales files, reports, and client documentation.
- Support scheduling of meetings, appointments, and sales activities for the team.
Reporting & Coordination
- Maintain and update CRM systems and sales pipelines.
- Prepare and submit tele sales reports, forecasts, and activity logs.
- Provide feedback on customer needs and market trends to management.
Job Requirements
- Diploma or Bachelor’s degree in Business, Sales, Marketing, or related field.
- Minimum of 1 year’s experience in tele sales, administration, or customer service roles.
- Strong written and verbal communication skills (including professional email writing).
- Good organizational and administrative skills.
- Ability to multitask between calls, emails, and office-based responsibilities.
- Strong attention to detail and record keeping ability.
- Proficiency in MS Office (Word, Excel, Outlook) and CRM/sales tools.
- Self motivated and able to work independently.