Waiter/Waitress (4 Slots)
Full time @Fountain Palace Hotel & Suites posted 25 minutes ago in Administration Shortlist Email JobJob Detail
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Job ID 24942
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
FOUNTAIN PALACE HOTEL & SUITES NAGURU
Position: Waiter/Waitress (4)
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Responsibilities:
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (eg. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Requirements and skills
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- Diploma / certificate in any hospitality Course
To apply: Send a copy of your cv and cover letter to: hr@fountainpalaceug.com indicating how skills and experience align with the Waiter/Waitress role.
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- Read the Job description attached.
- Apply using the Instructions Provided.
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