ICT OFFICER
Full time @MLHUD posted 1 day ago in Administration Shortlist Email JobJob Detail
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Job ID 24770
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
The Government of Uganda (GoU), represented by the Ministry of Lands, Housing and Urban Development (MLHUD), is planning to launch a new program to support special urban needs for infrastructure improvement – the Uganda Cities and Municipalities Infrastructure Development (UCMID) Operation, which will be supported by a World Bank International Development Agency (IDA) Credit to the tune of US$540 million. The Operation will be for 6 years, (FY 2026/27-2031/32), and will encompass support to climate-smart urban infrastructure development, institutional strengthening and capacity enhancement, support to core Ministries related to these activities, as well as to program management arrangements and institutional strengthening.
The UCMID is designed using the Bank’s hybrid lending instruments – Investment Project Financing (IPF) and Program for Results (PforR), whereby disbursement is linked to actual results agreed upon and realized on the ground. To mitigate any capacity risks, the Government has decided to recruit an Operation Support Team (OST), which will assist the MLHUD and the participating sub-National entities in the implementation of the operation.
The OST within MoLHUD with a composition, mandate and terms of reference and resources satisfactory to the World Bank will include , a Finance and Accounting Specialist, a Procurement Specialist, a Local Economic Development Specialist, Engineering Specialists, a Social Development Specialist, an Environment Specialist, a Health and Safety Specialist, and a GIS Specialist. Administrative Secretary (1) , Accountant Assistant (1), ICT officer (1), Monitoring and Evaluation Officer (1).
These professionals will work alongside their departmental counterparts and report to the Commissioner for Urban Development/ Operation Coordinator, provide technical backstopping to Local Governments, and support the Ministry in fulfilling its coordination and oversight functions. The OST’s role will be transitional, with its functions gradually absorbed by MoLHUD staff as institutional capacity is strengthened through training, mentoring, and staffing adjustments. Members of OST who are recruited as contract staff will be placed on a two-year contract which is renewable only twice upon satisfactory performance.
The Operation Support Team (OST) for the Uganda Cities and Municipalities Infrastructure Development (UCMID) Operation utilizes a blended staffing structure that integrates recruited technical experts with existing government personnel. This institutional arrangement is designed to provide high-level technical backstopping while ensuring deep alignment with Ministry protocols and long-term sustainability.
Only Candidates with experience in externally funded specifically World bank Funded Projects will be shortlisted.
Directorate/DepartmentMinistry of Lands Housing and Urban DevelopmentPostICT OFFICERScaleOtherTerms of EmploymentContractVacancies1ReferenceMinimum Age25Maximum AgeMinimum Qualification1. A Bachelor’s degree in IT, Computer Science, or a related field. 2. Postgraduate qualification in the fields above will be of added advantage. 3. IT professional certification in Microsoft, CISCO, Oracle, CISA, ITIL, or equivalent is mandatory. 4. Proficiency in Windows Operating System, networking, and basic server management.Working ExperienceA minimum of 6 years of relevant working experience in ICT duties with externally funded projects, or any other development partner/multi-lateral or international organization, Government entity, or in a corporate environmentDuties
The incumbent will be responsible to the Operation Manager for performing the following duties:-
- Manage Local Area Networks (LAN), internet connectivity, and access configurations to ensure stable and secure network access for all OST users.
- Set up, secure, and maintain server environments, storage units, and institutional email systems.
- Install, patch, update, and manage licenses for operational software, including MS Office and specialized engineering and M&E platforms.
- Troubleshoot hardware faults, resolve connection bugs, and provide technical guidance and support to staff members.
- Implement, test, and maintain robust, automated daily and weekly system backup routines for critical project records to guarantee business continuity.
- Administer IT security tools, deploy endpoint anti-virus solutions, and enforce strict network password policies and access controls.
- Catalog, track, and maintain the inventory of all IT hardware assets (such as laptops, servers, and screens) while conducting routine device performance checks.
- Assist the Communications team by providing backend maintenance and support for institutional websites and digital platforms.
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