Quality Assurance Manager- for Cocoa producing company
Full time @RCS Consult posted 26 minutes ago in Human Resource Shortlist Email JobJob Detail
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Job ID 26426
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Career Level Officer
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Experience 2 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
Job Advert: Quality Assurance Manager- for Cocoa producing company
Employment Type: Full-time
On behalf of our client, a Cocoa Producing Company, we seek to recruit and interview for a Quality Assurance Manager to lead our quality management systems and ensure compliance with food safety and quality standards.
Key Responsibilities:
1. Quality Assurance:
Lead QA across all operations and responsibilities include
• Maintain QMS, standards and specifications.
• Supervise Quality Assurance team.
• Conduct regular branch audits.
• Ensure equipment calibration and testing
• Liaise with production, purchasing, logistics and customers.
2. Complaints & Continuous Improvement
Operate company-wide quality issue system and responsibilities include
• Receive, investigate and resolve all quality complaints.
• Maintain a central register of complaints/non-conformances.
• Assign owners and track every issue until closed.
• Complete root cause analysis and corrective/preventive actions.
• Update SOPs, work instructions and training following lessons learned.
• Report trends and KPIs to management.
3. Monitoring & Compliance
Verify standards and responsbilities include
• Perform scheduled and surprise inspections
• Monitor supplier, branch and warehouse compliance
• Recommend improvements and deliver training.
• Ensure export/customer specifications are achieved.
4. Leadership
Develop people and responsbilities include
• Manage QA staff.
• Communicate effectively with branches and customers.
• Build accountability and continuous improvement culture.
Required Qualifications & Experience
• Degree in Food Science, Quality Management or related field.
• 5+ years’ quality assurance experience in agriculture, food processing or exports.
• Strong root cause analysis and CAPA experience.
• Experience managing SOPs, audits and quality systems.
• Excellent communication and people management skills.
• Willingness to travel extensively within Uganda
Interested and qualifying candidates should submit their applications before 30th September 2026 via email to the following address: https://forms.gle/zcCBSK1kCtrwtYDE9
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