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Laboratory Technician

Full time @Lifelink hospital posted 38 minutes ago in Administration
  • Kampala District View on Map
  • Post Date : November 13, 2026
  • Apply Before : November 20, 2026
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  • View(s) 1
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Job Detail

  • Job ID 30096
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Both
  • Industry  Administration
  • Qualifications  Degree Bachelor
  • Job Type  Full time

Job Description

Laboratory Technician

Job Description: Laboratory Technician

Job Title:                      Laboratory Technician

Duty Station:                Lifelink Medical Centre & Hospital

Reports To:                  Head of Laboratory

Interfaces With:            Clinical Coordinator and General Manager

 

JOB PURPOSE

To perform a variety of laboratory tests by following the correct procedures to assist in diagnosing, monitoring, treating and preventing disease.

QUALIFICATIONS AND EXPERIENCE

  • Diploma/Bachelor’s Degree in Medical Laboratory Science or a higher qualification from a recognized institution.
  • Minimum of 2 years’ work experience in a busy laboratory.
  • Must be registered with the Allied Health Professionals Council.
  • Must have a valid Annual Practicing License.

CORE COMPETENCIES AND SKILLS

  • Excellent verbal and written communication skills and problem-solving skills.
  • Knowledge of the principles, methods, materials, equipment and techniques of medical laboratory technology.
  • Good medical knowledge.
  • Able to use specialized medical equipment.
  • Organization of lab workflows, and interpretation and reporting of lab observations.
  • Basic computer knowledge and skills in Microsoft Office.
  • Excellent organizational skills with a strong team orientation.
  • Ability to perform well under pressure.
  • Excellent interpersonal skills using the teamwork concept.
  • Careful and analytical approach to work.
  • Attention to detail.
  • Empathetic, supportive and professional approach to patients.
  • Energetic, resilient and able to prioritize.
  • Ability to learn and work independently, with minimum handholding and supervision.
  • Professional, mature and confident.

DUTIES AND RESPONSIBILITIES

Professional

  • Perform tests according to the standard operating procedures for each test.
  • Perform all lab tests as required by the doctor/clinician.
  • Always keep patients’ results confidential.
  • Recommend any other tests that may improve the patient’s management.
  • Interact with the doctor/clinician in case of a significant finding in a patient’s results.
  • Record all results in the lab record books.
  • Perform phlebotomies.
  • Explain lab results to OPD clients, or refer them where you cannot give an appropriate explanation.
  • Ensure proper storage of reagents, samples and equipment.
  • Prepare reagents for daily use.
  • Ensure that patients’ rights and safety are not violated.
  • Ensure proper interpretation of test results to patients.
  • Ensure proper transportation of samples to other labs (in case of outside/off-premises lab tests).
  • Wear personal protective equipment while in the laboratory (closed shoes, gloves, lab coats, etc.).
  • Always attend CMEs and Laboratory department meetings.

Customer Care

  • Ensure good reception of all clients.
  • Always greet the patient.
  • Direct clients where the need arises.
  • Ensure a good staff–client relationship.
  • Give relevant explanations to clients about their test samples and results.
  • Ensure timely delivery of results to clinicians and doctors.
  • Handle client complaints diligently.
  • Always follow up on patients’ results and call them to pick up their results.

Premises, Equipment and Supplies

  • Ensure proper arrangement of the lab.
  • Ensure proper disposal of waste.
  • Ensure that lab reagents and equipment are in good working condition and are not expired.
  • Ensure that machines are switched off after work.
  • Ensure that the lab is adequately supplied with reagents and any other equipment at all times.
  • Keep updated on the available and unavailable tests.
  • Ensure that the lab is clean and organized, including the benches, floors and drawers.
  • Carry out stock taking and avoid stock-outs.
  • Fill in daily maintenance logs.

Quality Control

  • Regularly assess the quality of results produced by the lab.
  • Regularly assess the functionality of lab equipment and the quality of recycled containers and instruments.
  • Filter and prepare reagents.
  • Keep colleagues updated on proper lab test procedures and reporting methods.
  • Compare lab results with doctors’ clinical notes to ensure that they tally.

Communication and Technology

  • Report any lab queries to the Manager/Head of Laboratory.
  • Report to the Manager/Head of Laboratory in case of failure to attend/absence from duty.
  • Report any challenges faced in the Laboratory department.
  • Identify and inform management of any other laboratory needs/requirements.
  • Give the Manager/Head of Laboratory prior notice of any reagents in short supply.

Finance

  • Ensure that all tests are properly and correctly billed.
  • Ensure that patients’ laboratory tests have been paid for before they are done.
  • Return receipts to the cashiers for proper accountability of any petty cash given.

Personal Development

  • Assess and identify own education and training needs and explore all opportunities for maintaining and updating own professional knowledge and skills.

Other Duties

  • Perform any other duties that may be assigned by your supervisor.

KEY RESULT INDICATORS

  • Accurate and reliable results.
  • Minimum knowledge assessment score of 65%.
  • Work within acceptable Turn Around Time (TAT) of results.
  • 100% result entry in the HMIS (AMS).
  • Excellent customer satisfaction score.

 

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Deadline: Friday 20th November, 2026

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