Overview

  • Founded Date January 1, 1900
  • Posted Jobs 10
  • Viewed 1

Company Description

Savanna Fibre Uganda is a locally-grown internet service provider (ISP) that focuses on delivering high-speed broadband through fibre-optic technology. Operating under the brand name SavWifi, the company aims to make fast internet more accessible to the average Ugandan household and small business. By prioritizing “Fibre-to-the-Home” (FTTH) and “Fibre-to-the-Business” (FTTB) connections, they provide a more stable and reliable alternative to traditional wireless or satellite-based internet, which can often be affected by weather or signal interference.
The company’s primary mission is to bridge the digital divide by offering tiered data packages that are marketed as being both faster and more affordable than many traditional competitors. They have established a strong presence in various divisions of Kampala, including Kawempe, Bugolobi, and Ntinda, while also expanding their reach into surrounding suburban areas. Their infrastructure is designed to support the increasing demand for high-bandwidth activities such as remote working, video conferencing, and online education, which have become essential components of the modern Ugandan economy.
Beyond just providing a connection, Savanna Fibre maintains a network of customer experience centers, known as Savanna Shops, where clients can receive technical support, pay bills, and inquire about new installations. The firm emphasizes local employment and technical capacity building, frequently hiring and training Ugandan technicians to manage and maintain their expanding network. By focusing on customer-centric service and competitive pricing, Savanna Fibre has positioned itself as a key player in the country’s ongoing digital transformation.
  • Residential Fibre: Providing dedicated high-speed internet packages tailored for home use, including unlimited data options for streaming and gaming.
  • Business Solutions: Offering customized connectivity plans and dedicated bandwidth for small and medium enterprises to support their digital operations.
  • Network Maintenance: Operating a 24/7 technical support team and field engineers to ensure high uptime and rapid resolution of signal issues.
  • Community Expansion: Continuously deploying new fibre-optic cables in residential neighborhoods that previously lacked reliable wired internet access.
  • Customer Support Centers: Managing physical walk-in locations across the city to provide personalized assistance and hardware troubleshooting.

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