Front Office Manager
Full time @Pearl of Africa Hotel posted 6 days ago in Entertainment Shortlist Email JobJob Detail
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Job ID 14016
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Entertainment
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
ROLE OVERVIEW
- The Front Office Manager ensures seamless guest arrival and departure experiences while leading front desk and guest relations teams.
KEY RESPONSIBILITIES
- Oversee front desk, concierge, reservations, and guest relations
- Maintain 5-star service standards at all guest touchpoints
- Train, supervise, and evaluate front office staff
- Handle guest feedback, complaints, and VIP arrangements
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in Hospitality Management
- Minimum 5 years’ experience in front office operations, including supervisory roles
CORE COMPETENCIES
- Guest service excellence
- Team leadership
- Problem resolution
- Communication skills
APPLICATION DEADLINE
- All applications must be submitted no later than Tuesday, 4th February 2026.
- Applications received after this date will not be considered.
HOW TO APPLY
- Interested and suitably qualified candidates are invited to submit their applications electronically.
APPLICANTS MUST SUBMIT THE FOLLOWING
- A detailed and updated Curriculum Vitae (CV) outlining relevant professional experience and achievements.
- A formal application letter clearly stating the position applied for and summarizing suitability for the role.
- Certified copies of academic and professional qualifications.
- At least two (2) professional referees, including current or most recent employer, with valid contact details.
- A copy of a valid National ID or Passport (for identification purposes).
SUBMISSION EMAIL
- All applications should be sent to: hr@pearlofafricahotel.com
EMAIL SUBJECT LINE FORMAT
- Position Applied For – Full Name
- (Example: Events & Public Relations Manager – Okurut Samuel)
IMPORTANT NOTES
- Only shortlisted candidates will be contacted.
- Pearl of Africa Hotel is an equal opportunity employer and does not charge any recruitment fees.
- All information provided will be treated with strict confidentiality.
Important Steps
- Click the GREEN BUTTON “APPLY FOR THE JOB“
- You will be re-directed to the Company Website.
- Read the Job description attached.
- Apply using the Instructions Provided.
Disclaimer Notice:
- The scholar Jobline doesnot employ on behalf of ther employer.
- No payments are required for this application process.
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Application ends in 23d 4h 26min
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