• Undertake compliance activities in an assigned area or areas, such as project monitoring and evaluation, training, youth services, project reporting, project support and/or protection.   

• Provide administrative assistance in monitoring and evaluation activities, including assisting with administering surveys, interviews and focus groups and assisting with logistical activities related to preparing for surveys, interviews and focus groups.  

• Assist with the logistical aspects of staff training sessions that others are facilitating, including such tasks as preparing training materials, reserving and preparing the training venue, organizing necessary IT and other equipment, organizing supplies and refreshments for training session participants and assisting with logistical details during training sessions. 

• Provide support to the Senior Program Associate (Compliance) in relation to a wide range of special projects serving all pillars of Movement Operations in the Region as well as Movement Operations management and IOM Units that are outside of, but support, Movement Operations activities. In relation to project reporting, assist as needed with compiling information for reports and distributing reports within IOM UGANDA for internal use.  

• Update relevant databases with compliance-related content, particularly in relation to services for vulnerable beneficiaries as overseen by the Senior Operations Assistant (Compliance). Assist in performing quality checks (QC) of compliance-related data in relevant databases while proactively bringing to the attention of supervisors any compliance-related data issues. 

• Assist the Senior Program Associate (Compliance) in the administration of a Transit Center Youth Services area and in maintaining an environment that is conducive to the education of children and young adults. In this capacity, help in providing equal access to the Youth Services area for all children, arrange for adequate supervision during center hours, promote the center through visual materials and announcements, and ensure equipment and materials are available, appropriate, clean and safe for use by children. 

• Assist the Senior Program Associate (Compliance) with creating and organizing youth-themed recreation times and classes at the Transit Center using known educational content and curriculum in the language(s) of the children being served. Assist in finding creative ways to deliver Transit Center-relevant lessons related to personal hygiene, environmental awareness and community health.  

• Assist the Senior Program Associate (Compliance) in working with Transit Center staff members to ensure that special attention is brought to the hygiene and consistent stocking of items used by children.   

• Provide regular reports on the work being accomplished to supervisors and team members. 

• Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA.) 

• Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the Senior Program Associate (Compliance) or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners. 

• Perform such other duties as may be assigned. 

Required Qualifications and Experience

Education

• Completed secondary [high school] education required and five years of relevant working experience;

Three years of working experience with a Bachelor’s degree

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Prior experience as a trainer or facilitator, working with youth or on protection-related issues is a distinct advantage

Skills

• Strong computer skills – Word, Excel and Internet

• Strong interpersonal and communication skills.
• Ability to work under pressure with minimum supervision.
• Attention to detail and ability to organize. 

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM’s official languages (English, French, Spanish).

For this position, TO COPY-PASTE FROM POSTING DESCRIPTION

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

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