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RELATIONSHIP MANAGER -PUBLIC SECTOR

Full time @Pearl Bank posted 2 minutes ago in Finance Email Job

Job Detail

  • Job ID 19561
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Both
  • Industry  Finance
  • Qualifications  Degree Bachelor
  • Job Type  Full time

Job Description

 

Job Title: Public Sector Relationship Role
Job Purpose
  • The purpose of this role is to leverage Public Sector relationships to grow the Bank’s assets and liabilities base.
  • The role will primarily focus on driving new customer acquisition, strengthening retention of existing customers, and generating income in the public sector.
Key Responsibilities / Key Deliverables
  • Drive growth of deposits as per the set targets through growth of current accounts/collection business as well as eco-system opportunities from the public sector.
  • Ensure that public sector specialized institutions such as Ministries, including their Agencies, are given special attention within the Bank, including onboarding any new to Bank business relating to them.
  • Prepare customer sales plans to ensure each relationship is managed accordingly and reviewed regularly for future opportunities, mining value in terms of revenue growth.
  • Manage ongoing relationships within existing Public Sector partners and where relevant, leverage those relationships to a greater collective impact for the Bank.
  • Understand the Public Sector requirements and decision makers (Maintain database of key Public Sector stakeholders), structure solutions, implement and monitor customer experience.
  • Provide specialist sector information and governance as well as conducting training on the structure and workings of the Public Sector to the Business, Credit, Risk & Compliance teams in the Bank.
  • Champion strategic partnerships and social visibility of the Bank’s brand in the Public Sector space.
  • Ensure 95% digital migration of the assigned portfolio and as feasible as possible digitize their customer journeys to promote the cashless and self-serve solutions of the Bank.
  • Maintain a record of key Public Sector events and activities that would present viable business and value chain opportunities for the Bank.
  • Coordinate and support the branches in running effective Public Sector sales activations, generating leads, and dealing with queries and complaints.
  • Any other official duties that may be allocated from time to time by management.
Business Behaviours
  • Passion: Committed to excellence, delivering outstanding results and making a positive impact on customers and stakeholders.
  • Teamwork: Collaborates, respects diverse perspectives, and works towards shared success to deliver greater value to the Bank.
  • Integrity: Upholds honesty, transparency, and accountability, ensuring ethical practices in every action.
  • Innovation: Embraces creativity and forward-thinking, continually seeking new solutions to enhance customer experience and drive business growth.
Qualifications, Experience and Competencies Required
  • Bachelor’s degree, preferably in Business, Humanities, or other relevant fields.
  • Post graduate qualifications such as ACCA, CPA, MBA are an added advantage.
  • Minimum of five (5) years relevant experience (specific industry sector experience such as dealing with industry stakeholders at an executive level will be considered an advantage).
  • At least two (2) to three (3) years of experience in customer engagement or management role.
  • Previous exposure and experience in business/corporate banking is an added advantage.
  • Credit management skills.
Required Application Documents
  • Cover letter
  • Detailed CV
  • Copies of academic documents (all combined as one file)
Mode of Application
  • Online applications addressed to the Chief People & Strategy Officer, Pearl Bank Uganda.
  • Send application to hr@pearlbank.com with the job title as the subject.
  • Closing Date: Monday 27th April 2026 at 5:00pm.
  • Only shortlisted candidates will be contacted.
Equal Opportunity Statement
  • Pearl Bank Uganda Ltd is an equal opportunity employer.

Important Procedure

  • Click the GREEN BUTTON  “APPLY FOR THE JOB“
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  • Read the Job description attached.
  • Apply using the Instructions Provided.
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Application ends in 6d 14h 26min

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