Room Service Attendant
Full time @Soser View Hotel Apartments – Entebbe posted 4 hours ago in Administration Shortlist Email JobJob Detail
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Job ID 22789
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Career Level Officer
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Experience 3 Years
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Gender Both
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Industry Administration
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Qualifications Degree Bachelor
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Job Type Full time
Job Description
Position: Room Service Attendant 2
Department: Food & Beverage Service
Reports To: Food & Beverage Supervisor
Job Purpose
The Room Service Attendant is responsible for delivering food, beverages, and other guest requests to guest rooms in a timely, courteous, and professional manner while ensuring the highest standards of hospitality and guest satisfaction.
Key Duties and Responsibilities
* Receive and process room service orders accurately.
* Deliver food and beverages promptly while maintaining presentation standards.
* Set up in-room dining arrangements according to hotel procedures.
* Explain menu items and daily specials when necessary.
* Ensure all orders are complete before delivery.
* Collect used trays, dishes, and service equipment from guest rooms.
* Maintain cleanliness of room service equipment and workstations.
* Coordinate effectively with kitchen staff and reception.
* Monitor guest satisfaction and address concerns promptly.
* Maintain hygiene and food safety standards at all times.
* Assist with banquet and restaurant operations when required.
Qualifications and Requirements
* Certificate or Diploma in Hospitality Management, Catering, or related field.
* Previous experience in food service is an added advantage.
* Excellent customer care and communication skills.
* Ability to work flexible shifts, including weekends and holidays.
* Strong attention to detail and personal grooming standards.
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