Housekeeping and laundry staff are responsible for maintaining cleanliness, orderliness and hygiene in guest rooms, public areas and other facilities within hospitality establishments. They ensure that accommodation and shared spaces are clean, comfortable and properly maintained.
Their duties include cleaning rooms, making beds, changing bed linen, replenishing guest supplies, cleaning bathrooms and maintaining housekeeping equipment. Laundry responsibilities include sorting, washing, drying, ironing, folding and storing linen, towels and other items.
Through the apprenticeship, participants gain practical skills in housekeeping operations, laundry management, cleaning procedures and workplace hygiene. They develop the ability to maintain hospitality facilities in accordance with established cleanliness and service standards.
About the Programme
The Government of Uganda (GoU), through the Ministry of Tourism, Wildlife and Antiquities (MTWA) and the Ministry of Gender, Labour and Social Development (MGLSD), is in the fourth year of implementing the National Apprenticeship Programme in the tourism and hospitality sector.
The programme is aimed at equipping unemployed graduates with work readiness skills along the tourism value chain by promoting employment-based skilling, reskilling and upskilling, in line with the Fourth National Development Plan (NDPIV), the Uganda National Apprenticeship Framework (UNAF 2018), the Employment Act (2006), the Employment Regulations (2011) and the National Employment Policy of Uganda (2011). The programme is national in character, targeting interested individuals from across the country.
The Permanent Secretary, MTWA, invites suitably qualified Ugandans who satisfy the criteria to apply for a one-year on-the-job training opportunity leading to the award of a UVTAB Level II Certificate. The programme will commence in January 2027.
Eligibility
- Applicants must hold qualifications (Degree, Diploma or Certificate) in Tourism, Leisure or Hospitality from a recognised University or Institution.
- Applicants should have completed their studies between 2022 and 2026 and are unemployed.
- Applicants are advised to apply for only one trade of interest.
- Interested applicants should attach a cover letter, Curriculum Vitae, copies of academic certificates and transcripts, and a copy of the National ID.
- Women and People With Disabilities (PWDs) are encouraged to apply.
Application Method
All applications must be submitted online. Application forms can be accessed from the link: https://www.cognitoforms.com/mtwa1/NATIONALAPPRENTICESHIPSCHEME4 not later than 17:00hrs on 17th November 2026. Only shortlisted applicants will be contacted.
For More Information
The Office of the Assistant Commissioner, Human Resource Management
Ministry of Tourism, Wildlife and Antiquities
Email: rhita.kabugho@tourism.go.ug
Tel: +256 200 780 431
The Office of the Apprenticeship Superintendent
Ministry of Gender, Labour and Social Development
Email: apprenticestraining@mglsd.go.ug
Tel: +256 414 230 740
Key Responsibilities
- Complete one year of structured on-the-job training in the selected trade — Tour guide, Baker, Receptionist, Cook, Waitron, House Keeping & Laundry, Baristas & Bartending, or Coffee Experience Guide.
- Work under qualified mentors to master workplace, customer-service and hospitality standards.
- Participate in UVTAB assessments leading to the Level II Certificate.
- Observe workplace safety, hygiene and professional conduct at all times.
Minimum Requirements
- A Degree, Diploma or Certificate in Tourism, Leisure or Hospitality from a recognised University or Institution.
- Completed studies between 2022 and 2026 and currently unemployed.
- Applicants are advised to apply for only one trade of interest.
- Attach a cover letter, Curriculum Vitae, copies of academic certificates and transcripts, and a copy of the National ID.
- Women and People With Disabilities (PWDs) are encouraged to apply.
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