Border Clerk

Full time @DONSWIFT in Human Resource
  • Kampala District View on Map
  • Post Date : October 6, 2026
  • Apply Before : October 18, 2026
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Job Detail

  • Job ID 28361
  • Career Level  Officer
  • Experience  3 Years
  • Gender  Both
  • Industry  Human Resource
  • Qualifications  Degree Bachelor
  • Job Type  Full time

Job Description

Key Responsibilities

  • •Monitor and record the arrival and departure of trucks at the border station.•Receive documents from drivers and verify that the required documents have been provided before forwarding them for processing.•Coordinate the physical movement and handover of documents between drivers, the Border Documentation Clerk, Border Clearance Clerk and other relevant parties.•Liaise with drivers to obtain information or documentation required to facilitate border processing.•Track trucks awaiting clearance and maintain an updated truck movement and status register.•Follow up on the progress of trucks undergoing border formalities and provide regular status updates.•Immediately report delays, missing documents, truck-related issues or other operational challenges to the Border Documentation Clerk.•Coordinate with the Border Clearance Clerk on the status of trucks undergoing customs clearance.•Ensure drivers are informed promptly once clearance formalities are completed and provide guidance on the next operational step.•Maintain accurate records of trucks received, cleared, pending and dispatched from the border.•Provide daily reports on truck movements, pending trucks and reasons for any delays.•Support the retrieval, scanning, filing and transmission of border and shipment documents as required.•Maintain proper custody and confidentiality of company and client documents.•Maintain professional working relationships with drivers, transporters, clearing agents and relevant border stakeholders.•Comply with company operational procedures, safety requirements and applicable border regulations.•Perform any other related operational duties assigned by the supervisor or management.

Education & Requirements

Education: Certificate or Diploma in Logistics, Clearing & Forwarding, Supply Chain Management, Business Administration or a related field.

Additional Details

  • Key Performance Indicators•Accuracy of daily truck movement records.•Timeliness of truck status updates.•Timely submission and movement of documents.•Accuracy and completeness of border reports.•Timely escalation of operational issues and delays.•Reduction in avoidable delays caused by poor coordination.•Proper maintenance and custody of shipment documentationExperience:•Previous experience in border, transport, logistics or clearing and forwarding operations is an advantage.•Good computer skills, including Microsoft Excel, Word and email.•Basic understanding of border and cargo clearance processes.Behavioral Competencies•Attention to detail.•Strong communication and coordination skills.•Good record-keeping and reporting ability.•Strong follow-up and problem-solving skills.•Integrity and confidentiality.•Teamwork and interpersonal skills.•Ability to work under pressure.•Willingness to work flexible hours depending on truck movements and operational requirements

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